On November 1, a class action lawsuit was filed against Apple in the U.S. District Court for the Northern District of California.
The lawsuit, titled “LaBella et al v. Apple,” alleges that Apple falsely advertised the audio quality and noise cancellation capabilities of its first-generation AirPods Pro.
The plaintiffs claim that the AirPods Pro have persistent issues with crackling and static sounds, which Apple was aware of but continued to market the product as having “superior sound quality.”
Despite launching a service program in 2020 to address these problems, many users reported that replacement AirPods Pro also suffered from similar defects.
The lawsuit argues that had consumers known about these widespread audio issues, they would not have purchased the AirPods Pro or would have paid significantly less.
The plaintiffs are seeking monetary damages and relief for affected customers, stating that the product did not deliver on Apple’s advertised promises.
The court will now need to determine if the case qualifies for class action status. If successful, the lawsuit could lead to compensation for all U.S. owners of the affected first-generation AirPods Pro models.
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